Trip Booking Details
Deposits and Payment Plan:
A 25% deposit is required to reserve a space on any WRO trip. Final payment is due 45 days prior to the scheduled launch date.
We offer a 10% group discount for 10 or more people. We also offer 20% child discount for children 14 and under. Discounts can't be combined.
Cancellation Policy and Trip Insurance:
Deposits are non-refundable. If notice of cancellation is received more than 45 days prior to your trip departure date, you may apply your deposit to another trip with availability in the same season without penalty.
Cancellations 45 days or less before the trip are non-refundable.
Operating quality trips is a costly business with no margin for losses resulting from late cancellations. The space you reserve is held for you and this may mean turning others away. Each trip is planned for the number of reserved spaces, guides scheduled, rafts, vehicles, and other equipment assigned. We understand that things come up and plans sometimes need to change because of extraneous circumstances.
The best way to protect your financial investment is to purchase a short-term traveler’s insurance policy to cover your losses on non-refundable trip costs in the event of an unexpected cancellation. We strongly recommend purchasing a policy from one of the many providers that exist (we recommend Travelex or Travel Guard: www.travelex-insurance.com or www.travelguard.com).
WRO reserves the right to cancel a trip due to insufficient reservations, weather or water conditions. In such cases, a full refund for the trip is given. If possible, we will offer the option of a different or comparable type of trip.